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	<title>Facilitating Change &#187; telecentre</title>
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		<title>Innovation Grounds 1.0</title>
		<link>http://facilitatingchange.org/2011/11/innovation-grounds/</link>
		<comments>http://facilitatingchange.org/2011/11/innovation-grounds/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 22:44:50 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Action]]></category>
		<category><![CDATA[Essays & Opinion]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[community knowledge centers]]></category>
		<category><![CDATA[coworking]]></category>
		<category><![CDATA[cybercafe]]></category>
		<category><![CDATA[hackerspaces]]></category>
		<category><![CDATA[ICT4D]]></category>
		<category><![CDATA[ICTD]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[international development]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[livinglabs]]></category>
		<category><![CDATA[TASCHA]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[telecentre]]></category>

		<guid isPermaLink="false">http://facilitatingchange.org/?p=1440</guid>
		<description><![CDATA[This mind map lays out a framework for thinking about “innovation grounds” — spaces where people can come together and generate ideas, solutions, knowledge, culture, and relationships. It emerged from perceiving coworking spaces as next-generation telecentres; seeing connections between telecentres, coworking spaces, hackerspaces, and libraries; and being somewhat exasperated at how libraries are often overlooked as key actors in community development — despite the fact that they’ve always been places where people convene, learn, and create (especially information... and we’re in the information age, <em>Hello!</em>).]]></description>
			<content:encoded><![CDATA[<p><a href="http://facilitatingchange.org/wp-content/uploads/2011/11/Innovation_Grounds_1.pdf">This mind map</a> lays out a framework for thinking about “innovation grounds” — spaces where people can come together and generate ideas, solutions, knowledge, culture, and relationships.</p>
<p>The map emerged from perceiving coworking spaces are next-generation telecentres; seeing connections between telecentres, coworking spaces, hackerspaces, and libraries; and being somewhat exasperated at how libraries are often overlooked as key actors in community development — despite the fact that they’ve always been places where people convene, learn, and create. (More on this note: <a href="http://www.ictworks.org/news/2011/11/21/libraries-dirty-effective-word-public-access-ict">Wayan Vota</a>, <a href="http://secondrecess.wordpress.com/2011/10/04/innovation-hubs-and-co-working/">Chris Coward</a>, <a href="http://irexgl.wordpress.com/2009/10/16/sadie-hawkins-day/">Meaghan O&#8217;Connor</a>, <a href="http://www.thewavingcat.com/2009/05/06/the-folks-behind-coworking-patrick-tanguay/">Patrick Tanguay</a>, and <a href="http://facilitatingchange.org/2009/11/accompagnement/">Christine</a>&#8230; I&#8217;m sure you could send us more examples!).</p>
<p>The map is supposed to articulate how public-access venues (libraries, telecentres, cybercafes) and co-location/working/production spaces are connected. We were trying to go beyond access to technology while acknowledging its role and ubiquitousness, and to highlight the importance of <em>access to people</em> in innovation and development.</p>
<p>We’re hoping that this framework can help us think about both the theoretical and practical aspects of innovation grounds (design, support, research, policy, etc.).</p>
<p><strong>Development agencies and practitioners should take a closer look at innovation grounds.</strong> Figure out how you can make them work for you — and how you can build on existing efforts. Similarly, <strong>national and local governments should seek out and leverage innovation grounds</strong>: libraries, coworking spaces, hackerspaces, <a href="http://en.wikipedia.org/wiki/%C3%8Ele_Sans_Fil">community wireless groups</a>. They&#8217;re out there. Start connecting. (And remember there are resources out there. One example is the US IMPACT Study — based on their research they prepared a <a href="http://tascha.uw.edu/usimpact/toolbox.html">wonderful toolkit</a> to help libraries document successes and build understanding and support.)</p>
<p>Tell us what you think. Does this framework spark anything for you?</p>
<p><em>— Christine Prefontaine &amp; Silvia Caicedo</em></p>
<p>(Shout outs: The term innovation grounds was inspired by Karen Fisher’s concept of &#8220;<a href="http://ibec.ischool.washington.edu/info_grounds.php">information grounds</a>&#8220;. The term &#8220;commonspace&#8221; comes from <a href="http://commonspace.wordpress.com/about/">Mark Surman</a>. And writing this included a mental walkthrough of the facilities and approach of Toronto&#8217;s <a href="http://socialinnovation.ca/">Centre for Social Innovation</a>, Montreal&#8217;s <a href="http://www.station-c.com/">Station C</a> and <a href="http://foulab.org/">Foulab</a>, various libraries we love, and all of the wonderful people and places that we came into contact with while working at <a href="http://idrc.ca">IDRC</a> on <a href="http://telecentre.org">telecentre.org</a>.)</p>
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		<slash:comments>6</slash:comments>
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		<title>L&#8217;accompagnement</title>
		<link>http://facilitatingchange.org/2009/11/accompagnement/</link>
		<comments>http://facilitatingchange.org/2009/11/accompagnement/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 07:20:41 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Essays & Opinion]]></category>
		<category><![CDATA[coworking]]></category>
		<category><![CDATA[hacker]]></category>
		<category><![CDATA[infomediary]]></category>
		<category><![CDATA[Librarian]]></category>
		<category><![CDATA[Library]]></category>
		<category><![CDATA[open technology]]></category>
		<category><![CDATA[TASCHA]]></category>
		<category><![CDATA[telecentre]]></category>
		<category><![CDATA[third place]]></category>

		<guid isPermaLink="false">http://www.facilitatingchange.org/?p=1036</guid>
		<description><![CDATA[What's important is the ability to gather with others and the possibility to be accompanied in your work. To be able to ask questions and bounce around ideas. I've been thinking for some time that public-access venues and coworking spaces are connected. This is why. They provide access to helpful people — librarians, dinamizador@s, infomediaries, the-guy-sitting-across-the-table-from-you. ]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m getting tired of hearing about how telecentres have failed. They haven&#8217;t. I know, I know. The name sucks. Here&#8217;s a quick definition:</p>
<blockquote><p>A telecentre is a public place where people can access computers, the Internet, and other digital technologies that enable them to gather information, create, learn, and communicate with others while they develop essential digital skills.</p></blockquote>
<p>Check out the <a href="http://en.wikipedia.org/wiki/Telecentre">Wikipedia article</a> for a full list of alternative names and an overview of the range of models. (Some of which, I understand, have failed — especially those following the let&#8217;s-put-a-squillion-computers-everywhere-then-walk-away approach.)</p>
<p>Telecentre enthusiasts consider libraries with computers to be a type of telecentre. Library folks don&#8217;t like that so much. Understandably. Personally, I have way more warm fuzzies toward the word &#8220;library&#8221; — waaaaay more. Libraries get me all excited. But that&#8217;s another post, uh, and likely better suited to a different blog ;)</p>
<p>Right. So libraries and telecentres, telecentres and libraries. It&#8217;s a debate. Some folks resolve it by using the term &#8220;<a href="http://www.globalimpactstudy.org/">public-access venues</a>&#8220;. Did you just cringe? Good. Welcome to my world.</p>
<p><em><strong>A public space where you can learn how to make technology work for you.</strong></em> That&#8217;s the main takeaway. So maybe we should call them hacker spaces. Hackers understand and manipulate technology — software <em>and</em> hardware — often using it in ways its designers never intended. Hackers take what&#8217;s available and tinker with to solve a specific problem. There are plenty of <a href="http://www.flickr.com/groups/makerfaireafrica">cool examples</a> of this from all over the world. (This is also why open technology is important — designing stuff from the outset to be <em>hackable</em>. Or &#8220;extremely configurable&#8221; as Mark would say — he&#8217;s been  <a href="http://commonspace.wordpress.com/2009/06/03/a-simple-word-for-hack-remix-opportunity-generative-ness/">thinking about this</a> in his efforts to build a better Internet. <a href="/2009/08/beth-kolko-user-hacker-builder-thief-creativity-consumerism-in-a-digital-age/">Beth talks about it too</a> — using systems instead of fitting into them.)</p>
<p>But there&#8217;s an even more important dimension: <em><strong>public</strong></em><strong> space</strong>. Places where people can be in community. <a href="http://en.wikipedia.org/wiki/The_Third_Place">Third place</a>, <a href="http://en.wikipedia.org/wiki/Agora">agora</a>, whatever you want to call it. What&#8217;s important is the ability to gather with others and <strong>the possibility to be </strong><em><strong>accompanied</strong></em><strong> in your work</strong>. To be able to ask questions and bounce around ideas. I&#8217;ve been thinking for some time that public-access venues and coworking spaces are connected. This is why. They provide access to helpful people — librarians, dinamizador@s, infomediaries, the-guy-sitting-across-the-table-from-you. People willing to help you accomplish your task. And I suspect that people in communities with stronger social ties will succeed faster because they likelihood of being helped, or feeling okay about asking for help, increases. It also has some interesting implications for public-access venues struggling to become more sustainable — what if they pushed the <a href="http://station-c.com/coworking-spaces/community-manifesto-take-two/">coworking</a>/<a href="http://http://socialinnovation.ca/about/theory-of-change">colocation</a> angle?</p>
<p>There&#8217;s more thinking to do here. But here you have the basics.</p>
<p>PS. This is also why mobile devices will complement but never replace telecentres or libraries. We need to come together.</p>
<p>PPS. The <a href="http://www.flickr.com/photos/periodismodepaz/3717877291/in/set-72157621409675176">photo for this post</a> was taken by <a href="http://www.periodismodepaz.org/">Luis Carlos Diaz</a>. The two women in it are taking a citizen journalism class in Venezuela. Luis is part of <a href="http://globalvoicesonline.org/">Global Voices</a>. I like how they appear to be solving a problem together. It depicts l&#8217;esprit d&#8217;accompagnement that I want to explore here. (Photo used under a Creative Commons license.)</p>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Communications guide for networks</title>
		<link>http://facilitatingchange.org/2008/12/communications-guide-for-networks/</link>
		<comments>http://facilitatingchange.org/2008/12/communications-guide-for-networks/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 04:23:07 +0000</pubDate>
		<dc:creator>Christine</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[ICT4D]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[telecentre]]></category>

		<guid isPermaLink="false">http://www.facilitatingchange.org/?p=417</guid>
		<description><![CDATA[Just finished posting the first draft of a communication guide for telecentre networks on my blog on the telecentre.org website. People who manage distributed teams will also find some good stuff in it. I&#8217;ll be developing some of the concepts here, but in a more generic form. Especially the eavesdropping model — a great alternative [...]]]></description>
			<content:encoded><![CDATA[<p>Just finished posting the first draft of a <a href="http://telecentrecommunity.ning.com/profiles/blogs/network-communications-guide">communication guide for telecentre networks</a> on <a href="http://telecentrecommunity.ning.com/profile/ChristinePrefontaine">my blog on the telecentre.org website</a>. People who manage distributed teams will also find some good stuff in it. I&#8217;ll be developing some of the concepts here, but in a more generic form. Especially <a href="http://telecentrecommunity.ning.com/profiles/blogs/the-eavesdropping-model">the eavesdropping model</a> — a great alternative to the frustrating investigative journalist approach used in so many development projects. I&#8217;m excited about seeing how this model will work.</p>
<p>The guide was very hard to write. Kept getting blocked. It&#8217;s so much easier to write here. And I noticed that when I moved it from the document to a series of blog posts I felt freer to insert my voice and my ideas flowed better. Maybe I should write blogs first. I also found that I did not like writing for paper (it&#8217;s meant to be published in the <a href="http://telecentrecommunity.ning.com/notes/Telecentre_Magazine"><em>Telecentre Magazine</em></a>). I love books and newspapers and magazines but I kept wanting to put in links and was annoyed when I could not.</p>
<p>For now the guide exists as a <a href="http://api.ning.com/files/x2mwl-b*KP-XiP-xA50F7-*LcfBkGkdGv2uz7RUT4aPTRyL98pttl7M8KDXYf5JyQMJPsK*1HyZe7*E7YvlBw9M5wvLeg*gn/Network_Communications_Guide_20081202.doc">document</a> and a <a href="http://telecentrecommunity.ning.com/profiles/blogs/network-communications-guide">series of blogs</a>, so people can post comments that I can use to keep improving it. But I actually think it should be a wiki. Project for another day.</p>
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